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From #Telco to #TechCo: The Talent Transformation Telcos Can't Afford to Miss!

by Navid Nazemian
Oct 23, 2024
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Mastering Leadership Transitions: Timeless Advice for C-Suite Executives

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From #Telco to #TechCo: The Talent Transformation Telcos Can't Afford to Miss! 

In the race 🏁 to evolve from traditional connectivity providers ☎️ to 👩‍💻tech-driven innovators, telcos face a critical challenge: closing the talent gap. McKinsey & Company's latest insights reveal that talent is the linchpin for this transformation, with over 80% of telco leaders citing it as essential for value creation. Yet, telcos lag 📉 behind tech companies in key skill areas like product management & digital analytics, with only 11% of telco employees possessing product management skills compared to 20% in tech companies

To bridge 🌉 this gap, telcos must act across 4 dimensions: talent management, culture, operating model, & leadership. Notably, telcos' employee value proposition scores are 8% lower than those of tech companies, particularly in culture and values!

Key Data Points

- Talent & Skills: 82% of telco C-suite executives cite talent & skills as critical for value creation, far more than any other factor

- Skills Gap: Telcos lag behind consumer tech companies in crucial skill areas, with a 9% point deficit in digital and analytics roles

- Automation & AI: Consumer tech companies increased job postings requiring automation skills by 56% annually between 2018 and 2022, while telcos grew such postings by just 15%

- Generative AI: Research found that generative AI could boost the productivity of the telco workforce by 35% to 70%


4 Strategies for Transformation

1. Revamp the Hiring Process: Telcos need to build a candidate-centric hiring process

2. Broaden the Talent Pool: Telcos should hire for values & intrinsics rather than experience, & consider non-industry talent

3. Lean into Career Development: Create portfolios of innovative career development opportunities, including technical expert tracks

4. Embrace Mobility & Flexibility: Increase internal mobility


4 Required Leadership Attributes

1. Visionary Creativeness: The ability to challenge the status quo & innovate within & beyond the core

2. Assured Decision Making: Leaders need to execute decisions confidently & decisively

3. Dynamic Implementation: Flexibility in executing transformation plans

4. Resilient Risk Taking: Embrace a "fail fast to innovate" mentality


👉🏼 Did you know that targeted executive coaching can pay a dividend on all 4 areas? But don‘t take my word for it, take it from a client of mine:


📣 “I want to take this opportunity to express my gratitude for your support and coaching in my development as a CEO. Your coaching has helped me to define a clear vision for our company, develop a strategic plan for my team, and enhance my self-awareness substantially. The coaching has been crucial in my journey to become a more effective leader. Your coaching not only helped me navigate the initial transition challenges but also empowered me to make impactful decisions that align with our long-term goals. I’d like to thank you for your invaluable support.”

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Featured Events & Training

The Thinkers50 Radar identifies a cohort of 30 up-and-coming thinkers whose ideas are predicted to make an important impact on management thinking in the future. Nominate me for 2025 [Here]
 

The Pilot Program for Certified Transition Coach™ has 12 participants and is now closed.

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About Navid Nazemian
 
Ranked as the world’s #1 Executive Coach by CEO Today for the 2nd year running, I use interventions that are designed to overcome obstacles quickly. Over the last 2 decades, I have helped hundreds of executives successfully eliminate unproductive thinking and solve their toughest, most complex challenges. In return, they have supported their organisations to build world-class cultures primed to create new markets, accelerate performance, increase productivity, and develop game-changing value propositions.

👉🏼 5 More ways to connect with me and my work:

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  5. Buy my international best-selling book Mastering Executive Transitions: The Definitive Guide
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What's Next? Stay tuned for upcoming newsletter editions where I'll be sharing fresh and actionable insights about the world of leadership. 
 
💡 I really would love for you to join this conversation!  Do let me know what you make of this newsletter edition by hitting reply.
 
Warm wishes,
 
Navid
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