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Why Human Potential Is Your Greatest Asset in the AI Era: 6 Key Insights
Mercer has produced an 86 page report š on this topic involving 14,400 šš¼ C-Suite executives. As always, I've read the report & summarized the key insights for you:
1. The world of work is undergoing a profound transformation, driven by recent seismic shifts & the rise of generative hashtag#AI. Naturally, this revolution brings both excitement & unease, changing how we work & the work experience itself
2. There Key questions that are dominating the boardrooms:
2.1. Will AI deliver on its promise?
2.2. Can we manage the potential risks?
2.3. What will be its lasting impact on competition?
3. One truth stands out: To unlock the potential of this new era, we must keep people at the heart of the transformation
4. The following makes employees thrive:
4.1. Financial stability
4.2. Psychological safety
4.3. A sense of purpose
4.4. Digital enablement
4.5. Skills growth & job security
5. Improving people managers' skills has become a top priority, highlighting the need for empathetic leadership. Designing talent processes around skills is also crucial, reflecting their growing importance. However, only 37% of executives expect returns on these investments this year
6. The rise of human-machine teaming offers a chance to rethink productivity. AI can enhance human capabilities, boosts efficiency, & drives innovation in business solutions & employee experience. However, AI is just one part of the equation. Leading companies are pairing technology with agile talent models & human-centric work design, reshaping work & measuring worker value
š£ Talking about #5 'Improving people managers' skills', a Regional VP & GM of an industrial business, a recent client of mine, was advised by HR and his CEO to uplift his leadership if he wanted to be considered for a higher-level promotion. Towards the end of the year-long engagement, he was promoted š
to an SVP position & became a member of the top 120 leaders of the global business
š¬ His feedback was: "Working with Navid has been a truly enlightening and enjoyable experience. Although the structured 12-session setup didnāt quite align with my spontaneous and intuitive nature, I learned the immense value of systematic approaches. Navidās insightful guidance and the tools we used, such as the Hogan assessment, have equipped me with data and strategies that I plan to apply in my new role. Throughout our journey, I became more empathetic and aware of my reactions, even acknowledging my excitable nature. Navidās ability to appreciate my openness and honesty made our sessions incredibly productive. Despite the non-linear structure, our coaching journey was highly effective in maximizing my impact as an executive. His coaching has not only enhanced my professional skills but also my personal growth, making me more approachable and empathetic. I highly recommend Navid to any executive whoās looking to elevate their leadership impact."
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